yesb FAQ — Deposits, Withdrawals, Support and Live Casino

Log in to yesb, go to the deposit option and select bKash. Send money from your bKash app to the yesb bKash number shown on screen. Submit the form with your transaction ID and your yesb account balance will be updated shortly. The minimum deposit amount is ৳200.

The minimum deposit at yesb is ৳200 for all payment methods. This same limit applies to any game section, including yesb Slots. Once you deposit ৳200, your account becomes active and you can start playing.

Yes, yesb fully supports Nagad. The deposit process is the same as bKash — select Nagad as the payment method, send money to the provided number and confirm with your transaction reference. The minimum deposit is ৳200.

yesb accepts deposits through four mobile wallets: bKash, Nagad, Rocket and Upay. The minimum deposit amount is the same for all methods — ৳200. You can send money easily from your mobile from anywhere in Bangladesh.

Yes, Rocket is the mobile wallet service of Dutch-Bangla Bank. yesb fully supports it for both deposits and withdrawals. Rocket users can select Rocket directly from the deposit page and complete the transaction within minutes.

Yes. yesb offers a 100% bonus on your first deposit, up to ৳10,000. For example: if you deposit ৳1,000 you get another ৳1,000 as a bonus, making your total balance ৳2,000. To withdraw the bonus, you need to wager the bonus amount 15 times — meaning if you receive a ৳1,000 bonus, you must place ৳15,000 in bets.

Yes, but only after meeting the wagering requirement. For example: if you receive a ৳1,000 bonus, you need to wager it 15 times — that is ৳15,000 in bets. Once this requirement is met, winnings from the bonus can be withdrawn directly. Full details are available on the Terms and Conditions page.

Yes. For security, yesb only processes withdrawals to a mobile wallet number registered in your own name. Withdrawals to someone else's wallet or an account under a different name are not possible. This is to keep your account secure.

At yesb, withdrawals are generally processed within 30 minutes to 3 hours. This applies to all methods — bKash, Nagad, Rocket and Upay. Once you submit a withdrawal request, the money goes directly to your mobile wallet. The minimum withdrawal amount is ৳800.

yesb's withdrawal service runs 24 hours a day, 7 days a week. Nights and weekends should not cause any additional delays — processing is expected to be completed within 3 hours at most. If you experience any delay, you can contact us via live chat.

The minimum withdrawal amount at yesb is ৳800. This limit is the same for any method — bKash, Nagad, Rocket or Upay. Withdrawal requests below this amount are not accepted, so please check your balance before submitting a request.

Yes. Upay is one of yesb's approved withdrawal methods. Select Upay on the withdrawal page, enter your registered number and the amount, and your request will be submitted. The minimum is ৳800 and processing takes 30 minutes to 3 hours, the same as other wallets.

Yes. yesb's customer support provides service in both Bengali and English. Bangladeshi users can ask questions in Bengali and receive answers in Bengali. Language is not a barrier.

Before contacting support, have your yesb username or registered mobile number, a brief description of the issue, and if applicable, your transaction ID or a screenshot. This helps the agent understand and resolve your issue faster.

yesb offers two support channels: 24/7 live chat (via the chat button on any page of the site) and email support. Live chat provides the fastest resolution for urgent matters. Email can be used for detailed inquiries.

Absolutely. yesb's live chat service is available 24 hours a day, 7 days a week — day or night, holidays or working days. If you run into any issue with a bet late at night during a BPL or T20 match, you can get immediate help.

For matters such as login problems, OTP not arriving, account lock or updating your details, open live chat directly or write to us by email. Help with login issues is also available on the yesb Login page. For security, never share your password in chat.

yesb's live casino has tables across a range of stakes — from very low stakes up to higher bet amounts. New players can start at low-stake tables. The specific limits for each table are visible before you enter the game lobby.

In a live dealer game, a real dealer deals cards or spins a roulette wheel live on video from a studio or casino. You watch on screen, place your bets and receive results in real time. yesb offers games from leading studios such as Evolution, Pragmatic Play Live and Ezugi.

In Baccarat you bet on one of three outcomes: Player, Banker or Tie. The dealer deals two cards to each side; the side whose total is closest to 9 wins. 10s and picture cards count as zero. At yesb, the Banker bet has the lowest house edge, which makes it a popular starting point.

Yes. yesb's live casino is optimised for both mobile browsers and the app. Video streaming runs well on a standard 4G or WiFi connection on both Android and iOS. You can play live Baccarat or roulette on mobile directly from your browser without downloading a separate app.

In roulette, the dealer spins a ball on a wheel and the number where the ball lands is the result. For beginners, the easiest bets are Red/Black or Odd/Even — these offer close to a 50/50 chance of winning. yesb has European roulette tables from Evolution and Ezugi, which have a lower house edge than American roulette.

Yes. yesb's live casino tables run 24 hours a day. You can sit down for live Baccarat or Teen Patti at any time — late at night or early in the morning, even during a BPL match. Multiple tables run simultaneously, so finding a seat is not an issue.