yesb Terms and Conditions

These Terms and Conditions ("Terms") govern the yesb platform and all its services, content and operations. It is each user's responsibility to read, understand and accept these Terms. By accessing the site or creating an account, you are legally agreeing to these Terms.

yesb's services are open only to individuals who are legally resident in Bangladesh and are at least 21 years of age. This site is strictly prohibited for minors. If you do not agree with any part of these Terms, please stop using the site.

2.1 Registration Requirements

To open an account on yesb, the following conditions must be met:

• You must be at least 21 years of age.
• You must have a valid national identity card or passport.
• You must provide accurate and truthful information at the time of registration.
• Each person may open only one account — multiple accounts are strictly prohibited.
• It is the user's responsibility to keep their account information up to date at all times.

2.2 Identity Verification (KYC)

yesb may verify a user's identity at any time if required. You may be asked to submit an identity document, proof of address or other documents before making a deposit or withdrawal. If the required documents are not provided, the account may be temporarily suspended.

2.3 Account Security

Your account login details — username and password — must be kept completely confidential. You must not allow any third party to use your account. If you believe there has been unauthorised access to your account, contact the yesb support team immediately.

3.1 Deposit Terms

bKash, Nagad, Rocket and Upay can be used to deposit on yesb. The minimum deposit amount is ৳200. Deposits must be made only from a mobile wallet registered in your own name. Deposits through third parties are not accepted.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. bKash, Nagad, Rocket or Upay can be used to withdraw funds. Withdrawal requests generally take between 30 minutes and 3 hours to process. Withdrawals can only be sent to the mobile wallet that was used for the deposit.

3.3 Anti-Money Laundering

yesb follows strict policies to prevent money laundering. If any transaction appears suspicious, yesb may investigate and suspend the transaction if necessary. If unusual activity is detected on an account, we are required to notify the relevant authorities.

4.1 Welcome Bonus

yesb offers new members a 100% first-deposit bonus of up to ৳10,000. For example, if someone deposits ৳1,000, they will receive ৳1,000 as a bonus and their total balance will be ৳2,000 — however, to withdraw the bonus, a wagering requirement of ৳1,000 × 15 = ৳15,000 must be completed.

4.2 Bonus Usage Terms

• Each account will receive the welcome bonus only once.
• A bonus may only be used on the product for which it is designated.
• If the minimum wagering requirement for a bonus is not met, the bonus may be cancelled.
• Specific terms for any promotional offer will be stated separately on that offer's page.

4.3 VIP Program

The yesb VIP Program has three tiers — Bronze, Silver and Gold. By playing regularly you can move to a higher tier and receive weekly cashback. Bronze members receive up to 0.4%, Silver up to 0.8% and Gold up to 1.2% cashback on their net weekly losses. Example: if a Silver member's net weekly loss is ৳20,000, they will receive ৳20,000 × 0.8% = ৳160 in cashback.

5.1 Permitted Use

yesb may be used for personal entertainment purposes only. No information, game results or services from the site may be used for commercial purposes.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Creating multiple accounts or using another person's account.
• Manipulating accounts to gain an unfair advantage from bonuses or promotions.
• Attempting to interfere with the site's software or gaming systems.
• Stealing another user's information or any activity related to hacking.
• Creating an account or conducting transactions using false information.
• Using automated bots or scripts on the site.

5.3 Account Suspension or Termination

yesb reserves the right to suspend or permanently close any account without prior notice if evidence of a prohibited activity is found or if any of these Terms are violated.

All content on the yesb site — logos, graphics, text, software, game interfaces and other materials — is protected by intellectual property law. Reproducing, distributing or modifying this content without yesb's written permission is prohibited.

Game content such as games from PG Soft, Pragmatic Play, JILI, Evolution or Spribe is operated under the intellectual property rights of the respective game developers. yesb acts as a distributor of these games.

yesb's privacy policy describes in detail how your personal information is collected, stored and used — reading our Privacy Policy will give you a clearer picture.

yesb believes that gaming and betting are a form of entertainment — they are not a reliable way to earn money. Every user should play within their financial means and pay attention to their own state of mind.

If you feel that you are developing an addiction to gaming or are having difficulty controlling your play, contact the yesb support team. We have provisions for placing a temporary break or a permanent restriction on your account. To learn more, read our Responsible Gaming Guide.

• Do not bet more than you can afford to lose.
• Avoid betting based on emotion.
• Set your budget before playing and stick to it.
• Do not allow minors to access your account.

For any issue, support is available 24/7 via live chat or email in both Bengali and English.

8.1 Service Interruptions

yesb will not be liable for temporary service outages caused by technical errors, server issues or other technological reasons. However, in such situations we will work to resolve the issue as quickly as possible.

8.2 Third-Party Services

yesb is not directly liable for the actions of third-party game providers or payment service providers connected to yesb. However, if any issue arises, our support team is always ready to assist as an intermediary.

8.3 Force Majeure

yesb will not be liable for service disruptions caused by natural disasters, cyberattacks, power outages or any other unforeseen event.

yesb places the highest importance on protecting users' personal information. The site uses SSL encryption, which keeps your transactions and personal data secure. We never sell your sensitive financial information to third parties.

For full details on our data collection, cookie policy and data use, see our Privacy Policy. That page also covers your rights to have your information deleted or corrected.

10.1 Filing a Complaint

If you have a complaint, first contact the yesb support team via 24/7 live chat or email. We provide support in both Bengali and English. The support team will try to resolve the issue promptly.

10.2 Formal Disputes

If your issue is not resolved through live chat, you may submit a formal complaint by email with full details. yesb will review the complaint within a reasonable time and provide a written decision.

Visit our FAQ page for commonly asked questions — many common issues are answered there.

In preparing, interpreting and applying these Terms, yesb operates in accordance with the guidance of its competent authority. If any part of these Terms is declared invalid or unenforceable by a court or competent authority, only that part will be considered void — the remaining Terms will continue in full effect.

To learn more about yesb and read details about who we are and what we aim to do, visit our About Us page.

12.1 Changes to Terms

yesb may change, amend or update any part of these Terms at any time. Updated Terms take effect as soon as they are published on this page. It is each user's responsibility to check this page regularly.

12.2 Entire Agreement

These Terms, the Privacy Policy and yesb's other specific policies together form the complete agreement between you and yesb. No verbal assurance or unwritten promise forms part of this agreement.

12.3 Contact Methods

If you have any questions or need clarification about these Terms, contact the yesb support team. Our support email is: [email protected] — available 24 hours a day, 7 days a week in Bengali and English.